Fixed – Apple ID an unknown error occurred
by Maihan Nijat
I have spent three days figuring out the Apple ID sign-in issue. It happened to me after upgrading from Mojave to Catalina. I searched the internet and found too many people have the same issue but there is no help at all.
I have tried the following and did not work for me:
- Reset password
- Reset Keychain
- Sign out and quit the Mac App Store
- Log out of your Mac, and log back in and try sign in
- Restart your Mac, and try sign in
- From the Finder, choose the “Go” menu and select “Go To Folder” and then enter the following path: ~/Library/Application Support/iCloud/Accounts/
- Remove the files from the ~/Library/Application Support/iCloud/Accounts/ folder so that it is empty and reboot
- Clearing cookies and cache
- Try a different network
- Make sure the iCloud server is working
- Make sure you don’t have internet connectivity
Did you notice you cannot add Google, Yahoo or other accounts too? I could not and after noticing this I realized the problem has nothing to do with iCloud or Apple server. It’s just my local machine which needs a fix.
After days of investigation, I found the Accounts/ iCloud local database is damaged and I have to reset it.
Solution:
Open Terminal and type the following:
Your computer restarts and you will be able to sign in or add accounts.
Say Thank You PayPal: maihannijat@gmail.com. If this saves your time and money.
The solution is for the following common problems:
App Store: An unknown error has occurred
An unknown error has occurred app store
An unknown error has occurred in the App Store purchases tab
An unknown error occurred when signing into iCloud
iCloud “Unknown error occurred” & “Mac can’t connect to iCloud because of a problem” Errors
Mac app store unknown error sign in
An unexpected error occurred while signing in. app store
Unknown error app store Mojave
Unknown error app store Catalina
iCloud won’t sign in on mac
An unknown error occurred apple id
Can’t sign in to iCloud on MacBook
iTunes login unknown error
Apple ID Verification Failed: Unknown Error Occurred
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